• Energy Chamber of Trinidad and Tobago (map)
  • Atlantic Plaza, Atlantic Avenue
  • Point Lisas
  • Trinidad and Tobago

Customers are an integral part of a companies’ success. Customer relationship management (CRM)helps companies build successful relationships with their customers. Relationships that would facilitate loyalty and customer retention. Using this strategy to increase its customer base will result in increased profits for a business.

CRM involves the use of activities, strategies and technologies to manage interactions with both current and prospective customers.

In this course, we will use presentations, examples, group discussions, activities, polls and a live online tool to assist in building the CRM that is essential to the survival of your company.

Details:

Title:      Customer Relationship Management (Online) Workshop – 2 days

Date:      2nd & 5th December 2024

Time:     8:30 am to 3:30pm

Venue:  Online via zoom

Cost:      Member TT$1500 plus VAT and Non-member TT$1600 plus VAT

               To register, please click here